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Our dedicated team is your gateway to hassle-free communication, assisting you at every step of the way, and ensuring that your questions, inquiries, and feedback are addressed promptly and effectively. 

+1 (519) 719-9237


101 York St., London, ON N6A 1A6

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Is it possible to pay with cash and get a ticket at the bus stop?

Our Bus Operators can offer tickets at the point of departure if there are available seats for the journey. Ticket purchases in cash are facilitated by the driver exclusively. It’s important to note that exact change is required, as our drivers do not carry additional change.

For buying tickets, We highly recommend utilizing our online platform through the website or contacting our call center for ticketing. This guarantees your reservation. 

Is It necessary to have a printout of my InterCity Bus Ticket?

Not at all. We strive to ensure a straightforward and hassle-free Intercity Bus experience. Just display the electronic ticket sent to your email during booking. Your ticket’s QR Code will be scanned by our driver, and you’ll be all set to begin your journey. 

Is it possible to buy a ticket via telephone?

Absolutely. You can acquire tickets by reaching out to our call center at +1 (519) 719-9237

What should I do in case I misplace an item on the Bus?

In the event of a lost item on one of our buses, please initiate a lost item inquiry by contacting us via telephone at +1 (519) 719-9237 or sending us an email at info@intercitybus.ca

Once you have provided the required details about the lost item, our system will register it for processing by our dedicated lost and found department. 

Rest assured, our lost and found team addresses all loss inquiries. Please note that the response time might span a few days due to the necessary investigation to locate the misplaced item. Intercity Bus is committed to making every effort to reunite lost belongings with their owners and will provide the utmost assistance in this regard. 

Intercity Bus Charter Service