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About Us

Discover Our Journey | Connecting Cities, Bridging Distances

Our Story

Our journey began in the vibrant city of London, Ontario, with a vision – to connect cities, bridge distances and bring people closer. Our roots are firmly planted in the communities we serve. What started as a simple idea has grown into a thriving network of intercity travel, enriching lives and experiences along the way.

Why Choose Us?

We are more than just a bus service; we are the threads that weave communities together. Our routes are meticulously designed to link cities and create a tapestry of travel possibilities.

Count on us for punctuality. Our schedules are designed to keep you on time, whether it’s for business or leisure.

Enjoy competitive and transparent pricing without compromising on quality or service.

Easily book your seat online through our user-friendly platform, offering convenience and accessibility. You can also book your ride by walking into our Bus Terminal in London, Ontario or simply get your ticket from a Bus Driver on-the-go.

Our passengers are at the heart of everything we do. Your needs, and your preferences – shape our service, ensuring an experience that’s personalized and memorable. We value your feedback and prioritize your comfort. Our customer support is ready to assist you every step of the way.

Step into our modern fleet, where comfort isn’t just a luxury, but a standard. From spacious seating to cutting-edge amenities, we ensure your journey is as enjoyable as your destination.

Your safety is non-negotiable. Our commitment to state-of-the-art safety features and experienced drivers guarantees a secure ride, every time.

Our Promise | Trusted Companion

More than buses, we are the carriers of connections, the facilitators of experiences, and the architects of memories. We promise to uphold the values that brought us here – to connect, to serve, and to lead with integrity.

Whether you’re embarking on an adventure, visiting loved ones, or exploring new horizons, Intercity Bus is your trusted companion. Step aboard and let’s redefine the way you travel, one city at a time.

Book Your Journey and be part of our story.

Intercity Bus Terminal

Our Terminal: Where Journeys Begin

Located in the heart of London, Ontario, Our Intercity Bus Terminal is more than just a transportation hub; it’s the starting point of unforgettable journeys. We take great pride in offering a welcoming and convenient space for our passengers, ensuring that your travel experience begins with comfort and ease.

Bus Terminal: 101 York St., London, ON N6A 1A6

Facilities and Amenities

Our freindly and knowledgeable staff are on hand to assist you with purchases, information, and any travel-related queries you may have.

Enjoy a spacious and comfortable waiting area while you await your departure. Ample seating and clean, well-maintained surroundings provide a pleasant pre-journey experience. 

Clean and accessible restroom facilities are available for your comfort.

Stay connected during your wait with complimentary Wi-Fi access, allowing you to catch up on work, connect with loved ones, or simply browse the web.

Our Terminal is designed to accommodate passengers with various mobility needs, ensuring that everyone can access our services comfortably. 

Connecting Communties

As a community-based business, our terminal plays a crucial role in connecting people. We are dedicated to supporting the growth and development of areas, and our terminal serves as proof of our commitment to building relationships.

As soon as you enter our terminal, you become a part of the Intercity Bus Inc. community. We are committed to providing you with more than just transportation from one place to another; our goal is to create a memorable journey for you.

Frequently Asked Questions

Is it possible to pay with cash and get a ticket at the bus stop?

Our Bus Operators can offer tickets at the point of departure if there are available seats for the journey. Ticket purchases in cash are facilitated by the driver exclusively. It’s important to note that exact change is required, as our drivers do not carry additional change.

For buying tickets, We highly recommend utilizing our online platform through the website or contacting our call center for ticketing. This guarantees your reservation. 

Is It necessary to have a printout of my InterCity Bus Ticket?

Not at all. We strive to ensure a straightforward and hassle-free Intercity Bus experience. Just display the electronic ticket sent to your email during booking. Your ticket’s QR Code will be scanned by our driver, and you’ll be all set to begin your journey. 

Is it possible to buy a ticket via telephone?

Absolutely. You can acquire tickets by reaching out to our call center at +1 (519) 719-9237

What should I do in case I misplace an item on the Bus?

In the event of a lost item on one of our buses, please initiate a lost item inquiry by contacting us via telephone at +1 (519) 719-9237 or sending us an email at info@intercitybus.ca

Once you have provided the required details about the lost item, our system will register it for processing by our dedicated lost and found department. 

Rest assured, our lost and found team addresses all loss inquiries. Please note that the response time might span a few days due to the necessary investigation to locate the misplaced item. Intercity Bus is committed to making every effort to reunite lost belongings with their owners and will provide the utmost assistance in this regard. 

For Questions or Inquiries, Send us a Message.

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